Privacy Policy

1. Introduction

OpenResourceOutlet ("we," "our," or "us") is dedicated to the protection of your privacy. This Privacy Policy outlines our procedures regarding the collation, utilization, revelation, and security of your information when you visit our website openresourceoutlet.top or engage in our yacht charter services.

Your agreement to the data handling practices described in this document is assumed upon your use of our services. We adhere to privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

You may provide us with personal information in various ways, including:

• Making a yacht charter reservation
• Reaching out to us via our website or by phone
• Opting into our newsletter
• Completing forms on our site
• Taking part in surveys or marketing promotions

The types of personal information collected could include:

• Identification and contact details such as email, telephone, and mailing address
• Financial details for payments (managed securely through external service providers)
• Preferences and needs related to yacht charters
• Details of an emergency contact person
• Any voluntarily provided health or dietary particulars

2.2 Automatically Collected Information

We also gather certain information automatically when you visit our website:

• Your IP address and location details
• Browser specifications and version
• History and duration of your website usage
• Sites that led you to ours
• Information about your device such as model, screen resolution, etc.

2.3 Cookies and Tracking Technologies

Our website employs cookies and similar tracking systems to improve your browsing experience. These tools are utilized to:

• Store your preferences for future visits
• Analyze site performance and usage statistics
• Customize content according to your interests
• Enhance our service offerings

Your browser settings or our cookie consent prompt can be used to manage your preferences regarding cookies.

3. How We Use Your Information

The information gathered is employed for diverse objectives, such as:

• Service Provision: To manage your yacht charter bookings and converse regarding your reservations
• Assistance to Customers: To address your questions and offer support
• Transactions: To facilitate payment handling and invoicing
• Protection and Safety: To safeguard our operations and prevent fraudulent activities
• Promotions: To deliver marketing communications and news, contingent on your permission
• Website Refinement: To evaluate website interactions and amplify functionality
• Adherence to Law: To fulfill legal and regulatory obligations

4. Information Sharing and Disclosure

Your personal data are not sold, exchanged, or leased to third parties. We may share your information under these scenarios:

4.1 With Service Companies

Third-party vendors that provide support in payment processing, web hosting, email services, performance analysis, and customer support might have access to your information.

4.2 Legal Obligations

We might disclose your details if mandated by law or to adhere to legal processes, court summonses, emergencies, or investigations into possible illicit or fraudulent actions.

4.3 During Business Transitions

In case of a corporate merger, acquisition, or asset sale, your information might be part of the transferred assets.

5. Data Security

Shielding your personal details involves implementing technical and organizational security measures to avert unauthorized access, modification, public exposure, or eradication. We utilize encryption, secure servers, authenticated entry, periodic evaluations, and employee education.

Nevertheless, as no method of electronic storage or transmission over the internet is entirely secure, a complete security guarantee for your information cannot be provided.

6. Data Retention

Your personal information is retained solely for the duration required to satisfy the intent of its collection or as necessitated by law. Typical retention periods include:

• Charter reservations: 7 years (for tax/legal purposes)
• Communications: until you opt-out or request deletion
• Analytic records: 26 months
• Support interaction: 3 years following the last communication

7. Your Rights and Choices

You possess rights over access, rectification, deletion (in accordance with laws), portability, opting out of marketing, and determining cookie preferences. For exercising these rights, communicate with us as outlined below.

8. External Services

8.1 Analytics by Google

Website utilization is subject to assessment using Google Analytics, which you can opt out from via their dedicated browser extension.

8.2 Social Media Platforms

Links to social media with distinct privacy policies may be featured on our site.

8.3 Payment Processing Firms

Accredited external payment services that comply with PCI DSS handle our payment processing.

9. International Transfer of Data

It is possible that your data will be transferred to and managed in other jurisdictions aside from United Kingdom, wherein we apply protective measures aligned with suitable privacy laws.

10. Protecting Minors

We do not knowingly collect personal information from those under the age of 13 as our services are not aimed at children. Contact us immediately if you are aware of any such instances.

11. Updates to This Privacy Policy

This Privacy Policy may be modified to mirror changes in our procedures or legal stipulations. Updates will be made known by uploading the revised policy, contacting registered users, or putting up a notice on our platform. Continuing to use our services after such updates implies acceptance of the new terms.

12. How to Reach Us

For any queries concerning this Privacy Policy or our data management, you are welcome to reach out:

13. Adherence to Google Ads User Consent Regulation

We follow the stipulations of the Google Ads user consent policy. At any time, you are able to modify your preferences for cookies and tracking technologies through our settings panel.